FAQ
Setup
- How to Setup the Checkbook feature [VIDEO]
- How to Setup the Bank Account List [Video]
- How to Setup the Internal Account List [Video]
- How to Setup the Expense Account List [Video]
- How to Setup the Payee List [Video]
- What are Internal Accounts? [Video]
- What are Expense Accounts? [Video]
- How to Add or Delete Bank Accounts, including Checking, Savings, CD, or Money Market Accounts
- How to Add, Edit or Delete Internal Accounts or Categories
- How to Enter Starting Balances for Bank or Internal Accounts
- How to Add, Edit or Delete an Expense Category or Group
- How to Add, Edit or Delete Expense Accounts
- How do I sort or change the order of the bank, expense or internal accounts?
- How to Setup/Change Budgets
- How to Add, Edit or Delete Payees?
- What is the difference between Expense Accounts and Internal Accounts and how should they work?
- How to change the way NEGATIVE numbers are displayed
- How to change Fiscal Year Start or End dates
- How to Setup Checks for Printing
Back to TopChecks/E-Payments
- How to Post/Record Checks [VIDEO]
- How to Post/Record a Check [TEXT]
- How to Add a MEMO to a Check
- How to Print a MEMO on a Check
- What is an E-Payment?
- How to Post Credit Card Payment and Charges [VIDEO]
- How to Post a Credit Card payment - Simple Method.
- How to Post a Credit Card payment - Separate Bank Acct Method.
- How to Post Credit Card Charges - Separate Bank Acct Method.
- How to Void a check
- How to Edit a voided check
- How to print checks or stubs for E-Payments
- How does the Schedule work?
- How to stop the Scheduler screen from Automatically opening
- Which Internal Account should be used?
- How to change a Paper Check to an E-Payment or vice-versa.
- A check was lost, voided, uncashed or never cleared the bank. How do I process or clear this old check?
- How do I replace or reissue a lost check?
- What Blank Check Style/Format is best for printing?
- I have a Credit on a Credit Card for something returned. How do I record that on my check?
- How do I combine duplicate Payees?
- I have a credit card bill but I don't want to pay the entire amount. How do I charge the expense accounts?
- I am trying to save a check by clicking the SAVE CHANGES button but I cannot click it because it is disabled, what am I doing wrong?
- We have a credit from NPH which is being applied to the next bill. The new invoice is for a different expense line or department. How do I show the expense on the correct line?
- I can not type in amounts on a check/deposit. What do I need to do?
Deposits
- How to Post/Record Deposits [VIDEO]
- How to Post/Record a Deposit [TEXT]
- How to post Deposits for On-line Donations/Contributions
- How to use the Auto-Post Deposit feature
- How to Edit/Correct a Deposit Entry
- How to Post/Record Interest
- How do I handle online contributions where the church is charged a fee?
- My deposits are not going into the correct internal account. How can I fix this?
- How do I link Contribution Funds to Internal Accounts / Checkbook?
- How do I remove contribution lines that I don't want on a deposit when I am using the Auto-Post Deposit feature?
- How to deposit loan or insurance claim proceeds without increasing Income
- How do I deposit a refund?
- We received a contribution check that was returned for insufficient funds. How do I record this?
- I deposited money into the wrong internal account. How do I move the money into the correct account?
Adjustments and Misc. Charges
- How do I post a Bank Service Charge or Fee?
- What is an Expense Adjustment?
- What is an Income Adjustment?
- I have charged an Expense to the wrong Expense Category or Account. How can I move that amount to the correct Account without editing multiple transactions?
- Why is money added to my checking account instead of subtracted when I enter an Expense Adjustment?
Bank and Internal Accounts
- How to Transfer money between Bank Accounts. [VIDEO]
- How to Transfer money between Bank Accounts. [Text]
- How do I transfer money from one Internal Account to another?
- What are Internal Accounts? [Video]
- How do I keep track of designated funds?
- How do I reconcile the checkbook?
- Why do the bank account and reconciled balances not match?
- How do I print my checkbook register / ledger?
- How can I print a list of unreconciled bank transactions?
- What is an Internal Account? What do Internal Accounts represent? Here is an in-depth look at internal accounts.
- How do I zero out Internal Accounts with negative balances?
- We are closing our checking/savings accounts at one bank and opening up new accounts at a different bank. How do we do handle that change?
- It is the end of my fiscal year but my In/Out account is not zero. How do I adjust my In/Out account?
- How do I make last year's ending balance equal this year's starting balance?
- How do I switch between different bank accounts?
- I am in the Bank/Internal Acct. Lists Setup and I cannot get back to my checkbook. There is a "Warning" message and I do not know how correct the balances. What do I need to do?
- Can I delete internal categories and/or accounts without affecting prior years?
Expense Accounts
- What are Expense Accounts? [Video]
- What are Expense Categories, Groups and Accounts and how should I setup the accounts? How many expense accounts should I have?
- Can I add expense accounts while I am posting a new transaction?
- How do I print out a list of my expense accounts and/or budgets?
- How to use the Expense Planner to plan Budgets for Next Year
- When trying to move an account, the message "Account cannot be moved to a different group since the Transaction list is not empty" appears. How can I move the account?
- We have a budget for savings or money we are putting aside. How do we transfer the funds such that it appears as an expense against our budget?
- Can I delete expense categories and/or accounts without affecting prior years?
- How do I delete a duplicate expense account?
Fiscal Year
- How to start a NEW Fiscal Year.
- How to Update Fiscal Year Starting Balances. [VIDEO]
- How to Update Fiscal Year Starting Balances. [Text]
- Change Fiscal Year Error: The Bank Account has unreconciled transactions in the ##/## fiscal year. Changing the year without reconciling these old transactions will result in incorrect reconciliation in the ##/## year. Do you still want to continue?'
- How to handle uncleared/unreconciled Transactions that have been lost, were erroneously posted or will never clear
- How to finish paying prior year's allocations after starting New Fiscal Year.
- How to plan Expense Budgets for next Fiscal Year
- How to Change Fiscal Year Start or End Dates.
- Why is Transaction Register empty after starting New Fiscal Year?
- Checkbook Error: Some transactions are posted outside of the Fiscal Year Start/End dates
- How to change Fiscal Years. (view different Fiscal Year)
- Transactions were posted into the wrong Fiscal Year. How to fix?
- Start New Fiscal Year blank slate.
Loans
- How to SETUP a New Loan
- How to ADJUST an existing Loan Balance
- How to LINK Expense Accounts to a Loan
Other Transactions
- How do I handle an In and Out transaction?
- How do I post bills that I pay using online banking or automatic
drafts?
How do I post debit card transactions? - What is the best way track petty cash funds and expenses?
- When I try to enter a transaction, the date changes after I have set the date. How do I get the date to be correct?
- How do I edit a transaction that has already been posted?
- How do I delete a transaction?
- What is the Transfer entry used for?
Miscellaneous
- How to Search through my transactions?
- What does a flashing red box or amount on my checkbook screen indicate?
- How to Add a MEMO to a Checkbook Transaction
- Checkbook Keyboard Shortcuts
- How do I keep track of designated funds?
- How do use the new Calendar?
- How to Edit Payee information from the Checkbook
- How do I use the Transaction Recall feature?
- Can I view the balance of my Expense or Internal Accounts without going to a report?
- How do I print a list of payees?
- What is the balance alarm and can it be turned off?
- Can I change the size of the font on the screen?
- What are the filters on the Checkbook register?
- How do I print envelopes or mailing labels?
- Checkbook Error: #XXXX already exists!
- Loan Payments are NOT updating since the NEW Fiscal Year started.
- I am trying to copy the previous year or default list but it says X # of transactions exist. What do I need to do?
- The church gives the NYI a check for a set amount of money each month, which they spend as they see fit. They have their own bank account that I do not keep track of. How do I record this in NTS?